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On Friday, October 26 at midnight we met our milestones and exited our transition services agreement with Medtronic which means that all back-office functions such as customer care, order processing and product distribution for Patient Recovery products are now with Cardinal Health in EMEA. For any queries, please reach out to your sales representative.

Deliverable Expected date Complete

Cardinal Health customer service opens

20191029 October 29

Cardinal Health product list available for download

20190828 August 28

Cardinal Health starts accepting returns

20191029 October 29

Cardinal Health starts accepting service and repair requests

20191029 October 29

Cardinal Health starts issuing invoices

20191029 October 29

Cardinal Health starts processing orders

20191029 October 29

Customer information

20190828 August 28

Customer information

20190927 September 27

Customer information

20191015 October 15

EDI – change your product catalogue

20191026 October 26

Transfer contracts to Cardinal Health

20191026 October 26

TSA exit date

20191026 October 26

Update bank account information

20191026 October 26

Update supplier information

20191026 October 26

Update VAT information

20191026 October 26

Update vendor information

20191026 October 26